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WHO are we?
Med Marketing Concierge is simple.

Business Concierge and Visionary for Medical Practices.

We observe, we ask questions, and then ultimately devise innovative, custom business plans for our healthcare clients. We open the door for your practice to grow operationally, see and treat more patients, retain business, and thus, becoming more profitable.

With more than a decade of business operations and medical marketing experience, we understand the many challenges in the healthcare industry market place. Our forte is knowing how to “ride the wave,” of new trends, policies, advertising avenues etc. – all so we can take advantage of bringing you every possible new patient and keeping that patient in your practice.

We proudly increase brand value through modern and custom operational platforms. You have to spend your energy on your patients, let Med Marketing Concierge open the door for you to let new business walk right through. You Focus on Patients. Let Us Do the Rest.

OUR SERVICES

Med Marketing Concierge has a wide range of options just right for your successful
healthcare practice. Specializing in concierge experiences and services for all of our clients.

BUSINESS OPERATIONS

We evaluate the efficiency of the medical office operations, including appointment scheduling, check-in and check-out procedures, staffing levels, incoming and outgoing call scripts, provider referrals, etc.

Social Media Management

We create a social media strategy for medical practices, including content creation and management of social media accounts. Personally interacting, answering questions and engaging people in conversations online.  Reaching out and gaining targeted followers, all by growing your brand.

Marketing | Branding
MMC develops a marketing plan, including target audience analysis, messaging, and branding, while creating your campaigns in television commercials, radio ads, billboards, etc. and manage those accounts to ensure that you’re reaching your return on investment.
Patient Experience 

Evaluating the patient experience from start to finish is the first step, including scheduling appointments, checking in, wait times, staff interactions, exam room conditions, and checkout procedures.

Construction Management 

We can design and manage the build out of new office layouts or existing with proper permitting for clinics, office based labs and ambulatory surgery centers.

Lead | Referral Tracking 

Develop and manage a customer relationship management (CRM) system to track and analyze customer and physician referral interactions.

OUR SERVICES

Med Marketing Concierge has a wide range of options just right for your successful
healthcare practice. Specializing in concierge experiences and services for all of our clients.

BUSINESS OPERATIONS

We evaluate the efficiency of the medical office operations, including appointment scheduling, check-in and check-out procedures, staffing levels, incoming and outgoing call scripts, provider referrals, etc.

Social Media Management

We create a social media strategy for medical practices, including content creation and management of social media accounts. Personally interacting, answering questions and engaging people in conversations online.  Reaching out and gaining targeted followers, all by growing your brand.

Marketing | Branding
MMC develops a marketing plan, including target audience analysis, messaging, and branding, while creating your campaigns in television commercials, radio ads, billboards, etc. and manage those accounts to ensure that you’re reaching your return on investment.
Patient Experience 

Evaluating the patient experience from start to finish is the first step, including scheduling appointments, checking in, wait times, staff interactions, exam room conditions, and checkout procedures.

Construction Management 

We can design and manage the build out of new office layouts or existing with proper permitting for clinics, office based labs and ambulatory surgery centers.

Lead | Referral Tracking 

Develop and manage a customer relationship management (CRM) system to track and analyze customer and physician referral interactions.

Transforming ideas into your practice’s digital online footprint
Your digital footprint represents a large portion of your company’s total web presence.  Since footprints often involve content and materials that come from beyond your direct control, we help you brand and focus your practice on the patient “concierge” experience so that the content that patients are writing about you is positive and gains you more patients.
The Team
Working on coffee and wifi 
Rochelle York – CEO

Healthcare Operations Consultant: Maximizing Efficiency for Stronger Medical Businesses

With over 13 years experience of business operations and medical marketing, York has a proven track record of quickly creating profitable medical businesses through innovative operations, marketing strategies and expert knowledge of the healthcare industry. 

Mat Tondreau

Television Media Specialist: Crafting Impactful TV Campaigns

With a television background Tondreau brings almost 2 decades of experience in television production, video editing and web design. He also collects spores, mold and fungus (if you can’t already tell Mat is a Ghostbusters fan).

JJ Johnson

Digital Marketing Strategist: Driving Business Successes Online

Johnson has over 2 decades of digital marketing experience and has worked with various large medical practices valley-wide on driving their business success online. When Johnson is not working you can find her near the beach at a local coffee shop or playing hockey.

Since 2009 we came so far…

Our CEO and Founder Rochelle York started her career before she even graduated college. York was the Publicity and Marketing Director for Arizona State University’s Programming and Activities Board, where she marketed for various events including the highly publicized 2004 Presidential Debate. After graduating from Arizona State University in 2006, York was working as a producer for KSAZ FOX 10 News and then transitioned into a marketing executive position for KTVK Channel 3. There is where she became intrigued by medical marketing and operations and helped her first medical practice grow from one clinic office to five clinic offices, two ambulatory surgery centers and one office based lab in three years. Fast forward to today and York as helped build practices and their platform into multi-million dollar companies that are continuing to grow under her direction.

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SOME OF OUR Awesome Clients

We love our clients.

Dr. Baljeet Uppal
Baljeet Uppal, MD
Pinnacle Vein and Vascular Center
CEO | Medical Director

It was a pleasure working with Med Marketing Concierge. Rochelle was honest and helped me grow my new practice in 8 short months.

Our forte is knowing how to “ride the wave,” of new trends, markets, advertising avenues etc. – all so we can take advantage of bringing you every possible new patient. You Focus on Patients. Let Us Do the Rest.

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Gilbert, AZ | United States

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